The Beach House Exceeds Expectations to Thrill Customers

. Posted in small business owner's advices


The Beach House Hotel in Half Moon Bay is one of the most luxurious boutique hotels in the Bay Area, offering some of the region-s most breathtaking views.

The Beach House has a reputation for creating a productive and professional atmosphere. Every guest we saw come through was greeted with a warm smile from the pleasant and helpful staff. That atmosphere and attention to detail also extends to their catering department. While speaking with Lisa Brady, Catering Manager, she expressed the importance of exceeding expectations and not delivering “hotel food” to customers. The Beach House also strives to be unique by using as many organic products in its kitchen as possible.

Among the lessons Brady said she had learned, we discussed how important it is for them to support other local businesses, that it-s key to promote from within, and how to run a business during a rollercoaster stretch in the economy.

We also had the opportunity to meet with Dana Dahl, General Manager, and ask her some questions about the business.

Here-s Dahl in her own words.

I-ve personally stayed at The Beach House and didn’t want to leave. The views are amazing, the staff is knowledgeable, and the food was outstanding.

Troy Marcyes works in customer relations at Intuit and is inspired by the small business owners he talks to every day. In his spare time he enjoys coaching baseball and training in mixed martial arts. View all posts by Troy Marcyes This entry was posted in Local and tagged Half Moon Bay, hospitality, local business. Bookmark the permalink.
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